Knowledge Base

Knowledge Base 2017-07-19T19:50:03+00:00

Also known as order fulfillment, Internet fulfillment services and, in general, fulfillment services, eCommerce Fulfillment refers to all the steps that take place from the time your customer has made an online purchase to the moment he or she receives the purchase at his or her residential or business address. eCommerce Fulfillment can also refer to some of the pre-purchase services and steps, such as web marketing, as well as to the post-delivery services such as return logistics and repeat customers.

Sometimes, eCommerce fulfillment refers to a service performed for your consumer customers (B2C) , and sometimes it is a B2B (business-to-business) transaction. The products sold can include almost any physical product you are selling on the Internet via your eCommerce website. eCommerce retailers (aka “eTailers”) come in all sizes, from one-person shops to Mom-and-Pops to huge retail chains.

As a “one-stop fulfillment services shop,” Global Response 3PL provides a full suite of eCommerce Fulfillment services, as well as related services including 3PL, Return Logistics Services and Mail Services. Our business is about making sure that all of your e-fulfillment services– from purchase to inventory to packing to shipping to reporting to customer service – are carried out efficiently, cost-effectively and as expected.

The terminology “nexus” has numerous definitions and applications but where technology is concerned, this is a standard debugging interface for a number of embedded systems. In the most general of terms, nexus is defined as a connection. However, the terminology also applies to tax laws in which a business maintains a physical presence in that particular state. It is subject to the taxes of the state that the company is operating in and applies to the taxes on sales made by that company in that state.

The different states in the US are able to tax business entities because of the way in which a nexus defines and describes the amount of business activity, as well as the degree of it that must be present before business taxes apply. If a business/taxpayer in a particular state has nexus, the business/taxpayer is obligated to charging, collecting, and remitting taxes in that particular state. So what determines nexus? Nexus is determined for income and sales tax purposes although the determination is different for each type of tax. Continue Reading

How sales taxes have impacted eCommerce

According to the Census Bureau of the US, sales taxes account for one-third of state revenues. Unfortunately, the states lost billions of dollars because sales taxes were not being collected on online sales for many years. According to the Center for Business and Economic Research in a report that was published in 2009, lost revenue due to uncollected sales taxes was approximately $34 billion. Consequently, many states today are now cracking down on online businesses and lobbying for new federal tax guidelines that apply strictly to these business entities.

Under most of the current state laws, online companies are not required to collect sales tax from customers who make their purchases through mail order or online. Responsibility for the payment of sales tax falls on the consumer. However, enforcement of this is extremely difficult which ultimately results in what is called a “de facto tax-free” environment. As a result, the tax penalties incurred by companies who have integrated their land-based and internet operations are pretty substantial. Continue Reading

Accurate warehouse management is probably one of the most important aspects of Fulfillment services. From simple product level counts to more complex features such as composites, or pre-scheduled shipments – we give you as much flexibility in setting up and managing your stock items as you might expect from a fulfillment leader.

Improve your inventory management and operational efficiencies by monitoring product replenishment, utilizing our online reports and automatic real-time adjustments as orders are processed or returned. Continue Reading

An effective fulfillment autoship program can directly lead to a successful direct marketing program, generate predictable revenue and boost cross sales for additional products.

It is much more cost effective to retain a customer than to attract new ones, so why not sale more to them? A continuity fulfillment program can provide predictable revenue, at a steady pace, quite profitably. It’s well known that the first sale to a customer is the most expensive venture. That cost of doing business decreases substantially with every additional sale to that same customer. Continue Reading

Backorders will invite lost revenue and unnecessary hard costs stemming from inventory mismanagement.

While it may be tricky to balance inventory availability with cash flow, simply falling into a backorder situation considerably increases the cost of doing business. Moderately high on hand inventory fulfillment levels that keep backordered items at a minimum improve your profitability margins. Inventory management and forecasting strategies may just be the solution to prevent a backorders. Continue Reading

Returns Management in US