Visibility. Efficiency. Service – the keys to successful reverse logistics. Product and merchandise returns, also known as reverse logistics or returns handling, are a natural part of any retail business. When it comes to evaluating your returns management practices, the question shouldn’t be “Will we have to process returns?,” but instead, “How will we process returns?” and “What do we need to do to put the best returns management process in place?”
Exceeding expectations…yours and your customers’. At Global Response 3PL, we work closely with your retail operation – both web-based and brick-and-mortar businesses – to make sure that your reverse logistics process is comprehensive and covered from end-to-end, while still being fully customized to the way you do business – and the way your customers expect you to do business.
Managing the Reverse Logistics Process For You And Your Customers From Start To Finish.
With as much as 30 percent of online goods and a whopping eight percent of all of the more than $375 billion in retail merchandise sales returned annually, it’s more important than ever that businesses [...]
Being in business in today’s retail world means being able to stay ahead of customer returns. After all, modern shoppers are fickle folks with quickly-shifting tastes. What looked like the perfect party dress yesterday could, [...]
The reverse logistics industry is growing and changing rapidly right now, especially when it comes to processes and returns handling. Although your 3rd party logistics company or in-house warehouse is doing great, there’s always room [...]